Our privacy and refund policy

Our business is built upon trust, honesty, and integrity. These traits permeate all aspects of our operations including our web site.

Through the contact forms you’ll find on this web site, certain identification data may be requested from you. We recognize that you expect this information to be considered private and confidential.

Please rest assured that this information is used solely by our site. We do not provide or sell this information to any outside sources. The information is added to our databases, and used only for follow-up contact, and mailing software sales information, announcements, our newsletter, and software update notifications.

Information is also acquired from visitors who download demonstration versions of our software or request information on our software. The information acquired is based on data entered by the visitor. No other data about a visitor is recorded by us.

Should any of your contact information change, your records here can be updated by contacting us directly. We feel it is imperative that we have up-to-date contact information on all users, so that we can keep you properly informed, and respond to support issues.

If you have questions about this web site, the data collected, and its uses please contact us.

Refund policy

Please make sure you download the TRIAL version of our products to make sure that the software meets your needs before buying.

Mech-Q and AViCAD are fully-functional during the trial period. The free trial period allows you to fully evaluate our products before you make your final purchase decision.

Other products on this site also have similar limited trials. If you have questions about these trials please contact us.

If you need assistance during your trial period, please contact our support staff either via email or by phone. Software download purchases are non-refundable.

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us. Please send any questions regarding our refund policy.