Our warranty, privacy and refund policies


No express warranties are made by AViCAD in respect to the software. Within the confines of the law, ASVIC and CADavenue disclaim any expressed or implied warranties specific to the condition and suitability of the software for a particular role that would otherwise be reserved by law to this Agreement.

CADavenue does not warrant that the operation of the software will be uninterrupted or error-free. In no event will CADavenue be liable for any damages whether direct, indirect, unique or resultant, including: loss of data, lost profits, or originating in any kind from the use or inability to use the software or in respect to the software’s use in accordance with the law.

Terms for EasyPay (pay-as-you-go)

By signing up for EasyPay you agree that you are responsible for any charges already incurred during your subscription. Payments already made are non refundable.

Your first payment begins after checkout. You are paying for one full month in advance.

Thereafter you will be re-billed every 30 days until cancellation. After 12 months of service you have the option to purchase our software (at a discounted rate) or continue on with the subscription.

With EasyPay there are no long term contracts or commitments on your part. If you wish to cancel just log into your account and cancel your subscription to our service or contact us in writing via email and future payments will be stopped. At this point the software will stop working and we require that you uninstall our software from all your computers.

Terms for OnePay (and all other software)

Please make sure you download the TRIAL version of our products to make sure that the software meets your needs before buying.

Mech-Q and AViCAD are fully-functional during the trial period. The free trial period allows you to fully evaluate our products before you make your final purchase decision.

If you need assistance during your trial period, please contact our support staff either via email or by phone. Software download purchases are non-refundable.

Other software products on this site also have similar limited trials. If you have questions about these trials please contact us.

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us at this time. Please send any questions regarding our refund policy.

Your privacy is our priority

Our business is built upon trust, honesty, and integrity. These traits permeate all aspects of our operations including our web site.

Through the contact forms you’ll find on this web site, certain identification data may be requested from you. We recognize that you expect this information to be considered private and confidential. All transactions are secure and encrypted.

Please rest assured that this information is used solely by our site. We do not provide or sell this information to any outside sources. The information is added to our databases, and used only for follow-up contact, and mailing software sales information, announcements, our newsletter, and software update notifications.

Information is also acquired from visitors who download demonstration versions of our software or request information on our software. The information acquired is based on data entered by the visitor. No other data about a visitor is recorded by us.

Should any of your contact information change, your records here can be updated by contacting us directly. We feel it is imperative that we have up-to-date contact information on all users, so that we can keep you properly informed, and respond to support issues.